Faqs
INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
Do you offer custom furniture designs?
Yes, we do! You can share your preferred style, size, and materials, and we’ll help you create a personalized piece that suits your space
What are the delivery charges and timelines?
Delivery charges depend on your location and order size. Most orders are delivered within 5–10 business days. Shipping fees are shown at checkout
Can I return or exchange an item?
Yes. We offer returns and exchanges within 7 days of delivery for eligible products. Items must be unused and returned in their original packaging.
Is it safe to shop on CozyDwella?
Absolutely. All transactions are secured through trusted payment gateways, and your personal data is protected with advanced security measures.
How can I track my order?
Once your order is shipped, you’ll receive an email with tracking details. You can also log into your CozyDwella account to check your order status.